Frequently Asked Questions

Everything you need to know about your ICON Amsterdam order.

How long does shipping take?

Orders are typically processed within 24 hours. Domestic shipping within the Netherlands takes 1-2 business days, while international shipping varies between 3-7 business days depending on your location.

What is your return policy?

We offer a 14-day return window from the date you receive your package. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund.

How do I find the right size?

Each product page features a detailed size guide. Our clothing is designed for a slim, athletic fit; if you are between sizes or prefer a looser fit, we recommend ordering one size up.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, iDEAL, and Klarna for 'pay later' convenience.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your shipment's progress in real-time.

Do you ship worldwide?

Yes, ICON Amsterdam ships to over 50 countries. Shipping costs and delivery times will be automatically calculated at checkout based on your destination.